Privacy Policy
Privacy Policy
Effective Date: May 29, 2025
At Aviva’s Golden Years Coaching, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you engage with our life coaching services, website, or communications.
1. Information We Collect
We may collect personal information in the following ways:
When you submit a contact form or inquiry
When you book a consultation or coaching session
When you sign up for a newsletter, event, or downloadable resource
When you communicate with us via email, phone, or other means
Information collected may include:
Name, email address, and phone number
Demographic information such as age group or location (if provided)
Coaching preferences or goals you choose to share
Notes from coaching sessions (kept confidential)
Payment or billing information (processed securely through a third-party provider)
2. How We Use Your Information
We use your information to:
Provide personalized coaching services
Respond to your inquiries and schedule sessions
Send updates, newsletters, and occasional resources (with your consent)
Improve our services and client experience
Maintain secure, confidential coaching records
3. Confidentiality and Coaching Ethics
All coaching services are delivered in alignment with the International Coaching Federation (ICF) Code of Ethics. Your information and personal insights shared during sessions are held in strict confidence, unless disclosure is required by law or for safety reasons.
4. Data Protection
We take appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. This includes secure communication methods and limited access to your data.
5. Sharing of Information
We do not sell, trade, or share your personal information with third parties, except in the following cases:
With your explicit consent
If legally required (e.g., court order or legal investigation)
When using secure third-party services (e.g., email newsletter platforms or payment processors) for operational purposes
These providers are required to protect your data and only use it for authorized purposes.
6. Your Rights
You have the right to:
Access, update, or correct your personal information
Withdraw consent for communications at any time
Request deletion of your data, unless legally required to retain it
To exercise your rights, please contact us at: steinamg@aol.com
7. Cookies and Website Use
If we operate a website, basic analytics or cookies may be used to understand how visitors use the site. These tools do not collect personally identifiable information unless you submit it through a form.
You may control or disable cookies through your browser settings.
8. Children’s Privacy
Our services are designed for adults, particularly those in midlife and retirement. We do not knowingly collect personal information from children under the age of 16.
9. Policy Updates
We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. The updated version will be posted on our website with a revised “Effective Date.”
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
📧 steinamg@aol.com
📞 (561) 929-5831
🌐 https://goldenyearcoaching.com/
